Susan Hogarth

Senior nonprofit and community services leader with extensive experience overseeing complex, community-based programs serving vulnerable populations. Brings strong operational, strategic, and financial leadership with a proven ability to guide multi-site services, lead managers and interdisciplinary teams, and ensure compliance with legislation, accreditation, and funder requirements. Experienced in trauma-informed, recovery-oriented service environments and skilled at partnering with boards, health authorities, government funders, regulators, and community organizations to deliver safe, high-quality care.

CORE COMPETENCIES

  • Community-based residential services
  • Mental health and addiction services leadership
  • Multi-site operational oversight
  • Strategic and operational planning
  • Policy development and accreditation (CARF)
  • Quality improvement and risk management
  • Budgeting and financial management
  • Funding development and contract management
  • Stakeholder, government, and community relations

PROFESSIONAL EXPERIENCE

Current Title: Director of Planning and Development

  • Provide senior-level leadership for organizational planning initiatives supporting community-based health and recovery services.
  • Partner with executive leadership to advance strategic priorities, service expansion, and organizational sustainability.
  • Coordinate complex, cross-functional projects that support clinical, residential, and learning programs.
  • Develop and implement operational plans aligned with organizational strategy.
  • Collaborate with internal and external stakeholders to support program growth and service integration.

Past Role: Executive Director

  • Provided overall leadership and direction for a community-based nonprofit organization serving vulnerable populations.
  • Directed day-to-day operations, programs, finances, human resources, and risk management.
  • Led multi-site service delivery with a focus on safe, effective, and recovery-oriented care.
  • Developed and managed annual budgets, monitored financial performance, and mitigated organizational risk.
  • Reported regularly to the Board of Directors on performance indicators, strategic priorities, and compliance.
  • Led policy and procedure development, resulting in successful CARF accreditation.
  • Secured and managed private and government contracts, including multi-year funding agreements.
  • Represented the organization with funders, government bodies, community partners, and sector stakeholders.
  • Fostered a positive and engaged workplace culture through coaching, performance management, and professional development.

Past Role: Business Development

  • Developed funding proposals, RFP responses, and fundraising strategies.
  • Advocated for programs and services supporting women and vulnerable populations.
  • Prepared and presented financial and operational information to stakeholders.
  • Strengthened organizational systems and administrative processes.
  • Led marketing, communications, and public engagement initiatives.

RECENT PROJECTS:

  • 2024: Cortina Weight Managment, New Westminster
  • 2024: NorthStar Recovery for Women, Vancouver
  • 2025: Vital Path Addiction Clinic, Vancouver
  • 2025: Annie’s Little Paws Rescue Society, Surrey
  • 2025: Gateway Recovery, North Cowichan

EDUCATION

  • Master of Business Administration
  • Graduate Diploma, Business Management
  • Associate Certificate, Marketing Management
  • Associate Certificate, Leadership and Conflict Resolution

ADDITIONAL TRAINING

  • Indigenous Canada
  • Project Management for Success
  • Management for the 21st Century
  • Bookkeeping
  • Peer Support Training